Certified professionals can learn the latest evidence-based models, principles, and techniques in addiction and behavioral health treatment at Outreach Training Institute (OTI). Participants can earn CASAC hours, as well as Continuing Education Hours for Social Workers, Mental Health Counselors, and Marriage and Family Therapists.
OTI’s experienced team of trainers, the majority of whom work in the field, offer students an informative and valuable skills-building experience. Courses feature overviews of evidence-based practice models such as Seeking Safety and Motivational Interviewing, two of our most popular and in-demand courses.
Professional Development Training for your Organization
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- Faculty are also available to provide training in settings within the community via live video conference: schools, social service organizations, healthcare facilities, and more. Please click the button below to learn more information and our course listing of available opportunities. If you and your employer are interested in hosting a professional development training specifically for your organization, you can directly request information and quotes by e-mailing the training institute director.
Dr. Alicia Delgado, Psy.D, MFT, CASAC-T
Director, Outreach Training Institute
aliciadelgado-agudio@opiny.org
Liliane Drago, MA, CASAC Master Counselor, MAC
Vice President, Outreach Training Institute
lilianedrago@opiny.org
SOR Training
Free training for staff working in OASAS-licensed programs in New York State via OASAS-Funded State Opioid Response (SOR) Grant-Funded Training. All courses provide continuing education hours for CASAC, SW, MHC, and MFT!
Training for all staff working in OASAS-licensed programs in New York State are available at no charge under the OASAS SOR grant. SOR funded agencies throughout New York State will be prioritized, and others can also be admitted space permitting. Please see a listing of the trainings currently scheduled.
Important: Outreach Training Institute has transitioned to a new Learning Management System, Digital Chalk. As part of the registration process, you will be asked to create an account. To apply for any of the courses, you will need to complete a separate registration form for each course. You will receive a response to confirm your enrollment. Please save your login credentials, as you will need them to access the training and future certificates or course registrations.
SOR REGISTRATION LINK
October
Family Engagement (3 hours)
This professional development training focuses on the importance of building strong, supportive relationships with families and strengthening communication and collaboration. Participants will explore strategies for engaging families effectively, understanding diverse perspectives and needs, and creating partnerships that support positive outcomes. The training emphasizes practical approaches for building trust, encouraging participation, and maintaining meaningful connections with individuals and families.
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Date: Wednesday, October 7, 2026
- Time: 2:00 PM – 5:00 PM
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: September 30, 2026
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Ethics & Professional Boundaries (3 hours)
This training provides a review of the OASAS Code of Professional Ethics governing the treatment of individuals with behavioral health disorders, which closely aligns with ethical standards followed by many professionals serving this population. Participants will examine common ethical dilemmas encountered in practice and apply a structured ethical decision-making model that can be used across a wide range of ethically challenging situations in service delivery.
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Date: Wednesday, October 21, 2026
- Time: 2:00 pm – 5:00pm
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Trainer: Dolores Jewell, PhD, JD, Adjunct Instructor
Registration Deadline: October 14, 2026
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Screening for Psychological Trauma and PTSD (3 hours)
Participants will learn how trauma can be addressed in treatment, both in specific treatment approaches and in milieu practices that are conducive to healing. The premise of this course is that day-to-day experiences and interactions between traumatized clients and all staff can have a bearing on their ability to remain in treatment and make clinical progress.
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Date: Thursday, October 22, 2026
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Time: 2:00pm – 5:00pm
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Trainer: Dayna Smith Slade, CSAC (VA), MAC, SAP, MA, MS, Adjunct Instructor
Registration Deadline: October 15, 2026
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This course will provide an understanding for all staff members who work in substance use disorder treatment and have client contact, regardless of role. The goal of the course is to help sensitize participants to the impact trauma has on clients and how to interact with clients in a trauma-informed manner. The definition of trauma, its signs and symptoms, and its pervasive impact on individuals will be explored. Principles of trauma-informed care will be presented and participants will discuss how to apply these to their work settings.
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Date: Wednesday, October 28, 2026
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: October 21, 2026
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November
Clinical Supervision Foundations II (16 hours)
This introductory course begins with the definition of clinical supervision, its goals and objectives, and the qualities and approaches of a good clinical supervisor. The structure and benefits of various types of supervision are reviewed, and time management strategies are discussed. Didactic presentation, group discussion, small group work and case vignettes are used. In New York State, this training is required as part of the scopes of practice for clinicians who have supervisory responsibilities.
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Date: Wednesday, November 4, 2026; Tuesday, November 10, 2026; Thursday, November 12, 2026; Tuesday, November 17, 2026 ; Wednesday, November 18, 2026
- Time: 1:30 pm – 4:30pm
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Trainer: Liliane Drago, MA, CASAC Master Counselor, MAC, Vice President of Training
Registration Deadline: October 28, 2026
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This professional development training provides an overview of Cognitive Behavioral Therapy (CBT) and its application in supporting positive behavioral and emotional change. Participants will explore the connection between thoughts, feelings, and behaviors and learn how CBT-based strategies can help individuals recognize unhelpful thought patterns, develop healthier coping skills, and work toward meaningful change. The training emphasizes practical concepts and approaches that can be applied in professional settings.
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Date: Thursday, November 5, 2026
- Time: 2:00pm – 5:00pm
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Instructor: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: October 29, 2026
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An interactive training that provides an introduction to Motivational Interviewing (MI), an evidence-based, person-centered approach for strengthening motivation and supporting positive behavior change. Participants will learn the core principles and skills of MI, including Open-Ended Questions, Affirmations, Reflective Listening, and Summaries (OARS). Through discussion and practical exercises, participants will develop strategies for engaging clients, exploring ambivalence, eliciting change talk, and supporting individuals in making meaningful and sustainable changes.
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Date: Tuesday, November 10, 2026 / Thursday November 12, 2026
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Time: 9:30 am – 4:30pm
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Locations: Richmond Hill, 117-11 Myrtle Ave, Richmond Hill, NY 11418
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training and Dr. Shameika Williams, EdD, MPH, Senior Trainer
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Motivational Interviewing “Concepts to Practice” (M14) 2 Day – Training- In-Person (12 hours)
An interactive training that provides an introduction to Motivational Interviewing (MI), an evidence-based, person-centered approach for strengthening motivation and supporting positive behavior change. Participants will learn the core principles and skills of MI, including Open-Ended Questions, Affirmations, Reflective Listening, and Summaries (OARS). Through discussion and practical exercises, participants will develop strategies for engaging clients, exploring ambivalence, eliciting change talk, and supporting individuals in making meaningful and sustainable changes.
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Date: Tuesday, November 17, 2026 &Thursday November 19, 2026
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Time: 9:30 am – 4:30pm
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Location: Outreach Recovery Center at Pilgrim State, 400 Crooked Hill Road, Brentwood, NY 11717
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training and Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: November 10, 2026
December
The training will give a brief overview of the research base of DBT in the treatment on Borderline Personality DO, depression, anxiety, and substance use disorders and the protocol of high fidelity DBT. The remainder of the time to explain the five DBT skill sets: Mindfulness, Self-Validation, Emotion Regulation, Interpersonal Effectiveness, & Distress Tolerance.
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Date: Wednesday, December 2, 2026
- Time: 2:00 PM – 5:00 PM
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: November 25, 2026
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Medications for Addiction Recovery (3 hours)
This training will provide participants with knowledge and skills needed to counsel individuals on the use of addiction medications.
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Date: Wednesday, December 9, 2026
- Time: 2:00 pm – 5:00pm
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Trainer: Gina Stafford, LMFT, Adjunct Instructor
Registration Deadline: December 2, 2026
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This course will teach participants the elements of a good progress note that includes the criteria required by Medicaid and other payers. Participants will learn to write exactly what is needed for reimbursement and to be more efficient in their documentation by eliminating unnecessary verbiage.
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Date: Wednesday, December 16, 2026
- Time: 2:00 PM – 5:00 PM
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Trainer: Dolores Jewell, PhD, JD, Adjunct Instructor
Registration Deadline: December 9, 2026
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January
Ethics & Professional Boundaries (3 hours)
This training provides a review of the OASAS Code of Professional Ethics governing the treatment of individuals with behavioral health disorders, which closely aligns with ethical standards followed by many professionals serving this population. Participants will examine common ethical dilemmas encountered in practice and apply a structured ethical decision-making model that can be used across a wide range of ethically challenging situations in service delivery.
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Date: Wednesday, January 6, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dolores Jewell, PhD, JD, Adjunct Instructor
Registration Deadline: December 30, 2026
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Suicide Assessment and Intervention (3 hours)
This training will provide participants with the knowledge and ability to identify patients who are at risk of suicide and formulate effective interventions to address possible suicidal behaviors.
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Date: Thursday, January 7, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dayna Smith Slade, CSAC (VA), MAC, SAP, MA, MS, Adjunct Instructor
Registration Deadline: December 31, 2026
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Cultural Competence in SUD Treatment (3 hours)
What culture is and how it impacts clients in treatment and the counseling relationship is examined in the course. The importance of understanding cultural differences and how to develop culturally relevant treatment is explored. The course uses didactic presentation, small and large group discussion, and film.
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Date: Tuesday, January 12, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: January 5, 2027
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Motivational Interviewing Tune-Up (3 hours)
The course teaches the core theory, assumptions, spirit, and fundamental skills of MI. Didactic presentation, discussion, film, and “real play” practice is used.
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Date: Wednesday, January 13, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: January 6, 2027
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Crisis Prevention and De-Escalation (3 hours)
This course teaches participants to use Nonviolent Crisis Intervention by the Crisis Prevention Institute (CPI). Participants learn to appropriately intervene at every level of a crisis, with emphasis on the identification of the early stages of a crisis and how to prevent its escalation. The use of verbal de-escalation and personal safety techniques is introduced and practiced. The overarching priority of this approach is to keep both clients and staff safe.
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Date: Thursday, January 27, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dayna Smith Slade, CSAC (VA), MAC, SAP, MA, MS, Adjunct Instructor
Registration Deadline: January 20, 2027
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February
Writing a Billable Note (3 hours)
This course will teach participants the elements of a good progress note that includes the criteria required by Medicaid and other payers. Participants will learn to write exactly what is needed for reimbursement and to be more efficient in their documentation by eliminating unnecessary verbiage.
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Date: Tuesday, February 2, 2027
- Time: 2:00 PM – 5:00 PM
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Trainer: Dolores Jewell, PhD, JD, Adjunct Instructor
Registration Deadline: January 26, 2027
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March
Clinical Supervision Foundations II (3 hours)
This introductory course begins with the definition of clinical supervision, its goals and objectives, and the qualities and approaches of a good clinical supervisor. The structure and benefits of various types of supervision are reviewed, and time management strategies are discussed. Didactic presentation, group discussion, small group work and case vignettes are used. In New York State, this training is required as part of the scopes of practice for clinicians who have supervisory responsibilities.
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Date: Tuesday, March 2, 2027; Thursday, March 4, 2027; Wednesday, March 10, 2027; Thursday, March 11, 2027; Wednesday, March 17, 2027
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Time: 2:00 pm – 5:00pm
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Trainer: Liliane Drago, MA, CASAC Master Counselor, MAC, Vice President of Training
Registration Deadline: February 23, 2027
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The course teaches the core theory, assumptions, spirit, and fundamental skills of MI. Didactic presentation, discussion, film, and “real play” practice is used.
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Date: Thursday, March 25, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Liliane Drago, MA, CASAC Master Counselor, MAC, Vice President of Training
Registration Deadline: March 18, 2027
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April
Working with the LGBTQ+ Youth in the Field of SUD and MH (3 hours)
This training equips providers with the knowledge and skills to deliver affirming, culturally responsive substance use and mental health services to LGBTQ+ youth. Participants explore LGBTQ+ identities, minority stress, social determinants of health, and intersectionality, and examine how these factors influence risk, resilience, and treatment engagement. Emphasis is placed on practical, youth-centered strategies for prevention, recovery, allyship, and creating safe, inclusive environments that support LGBTQ+ youth in surviving, thriving, and healing
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Date: Wednesday, April 14, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: April 7, 2027
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Psychological Trauma and Trauma-Informed Care (3 hours)
This course will provide an understanding for all staff members who work in substance use disorder treatment and have client contact, regardless of role. The goal of the course is to help sensitize participants to the impact trauma has on clients and how to interact with clients in a trauma-informed manner. The definition of trauma, its signs and symptoms, and its pervasive impact on individuals will be explored. Principles of trauma-informed care will be presented and participants will discuss how to apply these to their work settings.
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Date: Thursday, April 15, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dayna Smith Slade, CSAC (VA), MAC, SAP, MA, MS, Adjunct Instructor
Registration Deadline: April 8, 2027
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Medications for Addiction Treatment (3 hours)
This training provides a comprehensive overview of medications used in the treatment of substance use disorders, grounded in a bio-psycho-social framework of addiction. Participants learn about the indications, mechanisms of action, benefits, limitations, and myths associated with medications for alcohol, opioid, and nicotine use disorders, including methadone, buprenorphine, naltrexone, and overdose reversal agents. Emphasis is placed on integrating medication treatment with counseling, recovery supports, and ethical, stigma-reducing clinical practice to support individualized and effective care
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Date: Wednesday, April 21, 2027
- Time: 2:00 pm – 5:00pm
- Trainer: Gina Stafford, LMFT, Adjunct Instructor
Registration Deadline: April 14, 2027
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Mastering Crisis Responses: Comprehensive In-Person, Community and Phone Strategies (3 hours)
This comprehensive training session is designed to equip participants with the skills to effectively handle crises in various settings. The presentation includes practical strategies and techniques, focusing on the immediate handling of actual crises in person, in the community, and over the phone, ensuring a well-rounded approach to dealing with both self-harm and harm to others.
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Date: Tuesday, April 27, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: April 20, 2027
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Integrated Care (3 hours)
This training provides participants with practical, actionable skills for delivering integrated care to individuals engaged in behavioral healthcare Participants will learn how to apply integrated care principles including screening and assessment, collaborative treatment planning, care coordination, and team communication. Through case examples and interactive exercises, clinicians will practice using brief assessment tools, working effectively with multidisciplinary team members, and addressing social determinants of health.
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Date: Thursday, April 29, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: April 22, 2027
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May
Co-occurring Substance Use and Mental Health Disorders (3 hours)
This course presents the DSM-IV criteria for substance use disorders and reviews the types of psychiatric disorders that commonly co-occur with substance use disorders including mood, anxiety, personality, conduct, attention deficit, and psychotic disorders.
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Date: Wednesday, May 12, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: May 5, 2027
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Suicide Assessment and Intervention (3 hours)
This course provides participants with essential knowledge and practical skills to identify, assess, and respond to suicide risk in behavioral health and substance use treatment settings. Participants learn to recognize warning signs, risk and protective factors, conduct direct suicide inquiries, and implement evidence-based interventions including safety planning, referral, and ongoing monitoring. Emphasis is placed on trauma-informed, ethical, and collaborative approaches that prioritize client safety, clinical judgment, and continuity of care.
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Date: Thursday, May 13, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dayna Smith Slade, CSAC (VA), MAC, SAP, MA, MS, Adjunct Instructor
Registration Deadline: May 6, 2027
• • • • • •
Cultural Competence in SUD Treatment (3 hours)
What culture is and how it impacts clients in treatment and the counseling relationship is examined in the course. The importance of understanding cultural differences and how to develop culturally relevant treatment is explored. The course uses didactic presentation, small and large group discussion, and film.
-
Date: Wednesday, May 19, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: May 12, 2027
• • • • • •
June
Clinical Supervision Foundations II (16 hours)
This introductory course begins with the definition of clinical supervision, its goals and objectives, and the qualities and approaches of a good clinical supervisor. The structure and benefits of various types of supervision are reviewed, and time management strategies are discussed. Didactic presentation, group discussion, small group work and case vignettes are used. In New York State, this training is required as part of the scopes of practice for clinicians who have supervisory responsibilities.
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Date: Wednesday, June 2, 2027; Tuesday, June 8, 2027; Wednesday, June 9, 2027; Wednesday, June 16, 2027 ; Thursday, June 24, 2027
- Time: 1:30 pm – 4:30pm
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Trainer: Liliane Drago, MA, CASAC Master Counselor, MAC, Vice President of Training
Registration Deadline: May 26, 2027
• • • • • •
This course teaches participants to use Nonviolent Crisis Intervention by the Crisis Prevention Institute (CPI). Participants learn to appropriately intervene at every level of a crisis, with emphasis on the identification of the early stages of a crisis and how to prevent its escalation. The use of verbal de-escalation and personal safety techniques is introduced and practiced. The overarching priority of this approach is to keep both clients and staff safe.
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Date: Wednesday, June 9, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: June 2, 2027
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Improving Client Engagement and Compliance (3 hours)
This course will focus on how to effectively engage clients into treatment and use evidenced-based strategies shown to increase retention. Strategies to develop rapport, address client anxieties and apprehensions about treatment, increase motivation, collaboratively establish treatment goals, and establish a working alliance will be examined. Participants will practice using some of these strategies in counseling simulations.
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Date: Tuesday, June 29, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: June 22, 2027
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July
The training will give a brief overview of the research base of DBT in the treatment on Borderline Personality DO, depression, anxiety, and substance use disorders and the protocol of high fidelity DBT. The remainder of the time to explain the five DBT skill sets: Mindfulness, Self-Validation, Emotion Regulation, Interpersonal Effectiveness, & Distress Tolerance.
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Date: Thursday, July 15, 2027
- Time: 2:00 PM – 5:00 PM
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Trainer: Dr. Alicia Delgado, Psy.D, MFT, CASAC-T, Director of Training
Registration Deadline: July 8, 2026
• • • • • •
Working with the LGBTQ+ Youth in the Field of SUD and MH (3 hours)
This training equips providers with the knowledge and skills to deliver affirming, culturally responsive substance use and mental health services to LGBTQ+ youth. Participants explore LGBTQ+ identities, minority stress, social determinants of health, and intersectionality, and examine how these factors influence risk, resilience, and treatment engagement. Emphasis is placed on practical, youth-centered strategies for prevention, recovery, allyship, and creating safe, inclusive environments that support LGBTQ+ youth in surviving, thriving, and healing
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Date: Tuesday, July 20, 2027
- Time: 2:00 pm – 5:00pm
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Trainer: Dr. Shameika Williams, EdD, MPH, Senior Trainer
Registration Deadline: July 13, 2027
• • • • • •
Important: Outreach Training Institute has transitioned to a new Learning Management System, Digital Chalk. As part of the registration process, you will be asked to create an account. To apply for any of the courses, you will need to complete a separate registration form for each course. You will receive a response to confirm your enrollment. Please save your login credentials, as you will need them to access the training and future certificates or course registrations.
SOR REGISTRATION LINK
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