Jessica Shuren, LCSW, CASAC

As Senior Director, Outpatient Services, Jessica Shuren provides administrative and clinical leadership for the agency’s substance use and mental health outpatient clinics in Suffolk County. In this position, Ms. Shuren will also be responsible for oversight of specialized grants and initiatives that affect outpatient facilities.

Prior to this position, Ms. Shuren served as Director of Adult Residential Services, and managed Outreach’s 36-bed Men’s Residential program, including Rehabilitation reintegration levels of care at the Outreach Recovery Center at Pilgrim State Psychiatric Center. In this role, she oversaw all daily operations of the residential, administrative, site management and clinical aspects of the facility. In conjunction with agency leadership, Ms. Shuren implemented the rehabilitation element of care into the Men’s Residence in February of 2022. The addition of the rehabilitation component to residential treatment has resulted in a greater continuum of care focused on quality services. The onset of rehabilitation in the Men’s Residence was preempted by Ms. Shuren’s departure from the Women’s Reintegration Program, where in her role as director she oversaw the reintegration level of care for both males and females.

From 2008-2017 at the Outreach Women’s Day Rehabilitation Program, Ms. Shuren played an integral role in the program development and opening of the Women’s Residential facility. Prior to this appointment, Ms. Shuren served as Director of the Outreach Recovery Center’s outpatient and residential programs, where she supervised 30 professionals who provide clinical, supportive, and transportation services for a trauma-informed clinical setting.

Ms. Shuren’s specialized therapeutic expertise in the field of social work involves forensics, criminal history, institutionalization, and legal mandates, all of which support Outreach’s work with the New York judicial system. She joined Outreach in 2008 as Coordinator for a case management program, providing ancillary services to women in treatment in Bellport. As Admissions Coordinator, she conducted substance abuse evaluations for evening outpatient and women’s day treatment program clients. Ms. Shuren was also the coordinator for the women’s day program, for which she helped increase the census and improve retention rates for clients in the first 30 days of treatment. Prior to Outreach, Ms. Shuren spent six years in direct care as a primary counselor at several residential, outpatient and inpatient service organizations.

While serving in the Air Force, Ms. Shuren was an FAA-rated Air Traffic Controller. In this role, Shuren handled significant air traffic including civilian aircraft as well as fighter jets and air refuelers from her base on the East Coast.  Additionally, Ms. Shuren scheduled air training exercises to include air refueling and dog fighting missions for the eastern seaboard for the Air Force, Army, and Marines. Ms. Shuren has been the Co-Chairperson for the ASAP (The Alcoholism and Substance Abuse Providers of New York State) veteran’s sub-committee for three years and plays an integral role in the development of the annual ASAP Veteran’s Summit.

“Of all the organizations I’ve worked for, Outreach is the one that goes above and beyond to treat clients with dignity through a very sensitive time of their lives and to provide them with individualized services for the treatment they need.”