Kelsey Silver, LMFT

Kelsey Silver has over a decade of experience in the behavioral health field, seven of which focused on treatment for substance use disorders. As Outreach’s Assistant Vice President of Quality and Data Analytics, she oversees administration of the organization’s AVATAR Electronic Health Record (EHR), the agency’s Continuous Quality Improvement Program, and interfaces with multiple departments to provide vital data analytics in support of the agency’s vision.

As a Licensed Marriage and Family Therapist with a background in technology, Ms. Silver uses her knowledge to bridge communications between the clinical and operational divisions of the agency, towards optimizing training, workflow, and processes.  She manages the design, implementation, and maintenance of Outreach’s EHR, including quality assurance, support, training, monitoring, and improvement, and manages the agency ‘help desk’ to ensure prompt and efficient response to requests for assistance within the EHR.

Ms. Silver additionally supports department managers with the design and implementation of Quality Improvement projects; and provides data analytics to support program decision making and agency initiatives.

Ms. Silver earned both her Master’s degree in Marriage and Family Therapy and Bachelor of Arts in Psychology from Hofstra University.

“Outreach infuses every movement forward with the values it established many years ago. I am excited to work to uplift the populations we are dedicated to helping, and support the staff from every department who make the mission possible.  I have seen first-hand that what we do has meaning, and there is nothing more motivating than knowing you have a purpose.”