Chief Operating Officer Christine Casiano joined Outreach in 1992 as a grant researcher working on a NIDA project, and over the next two decades, grew within the ranks of the agency to her current position. Casiano oversees all of the agency’s treatment programs on Long Island and New York City, as well as human resources, and administrative management.
Casiano has amassed expertise across numerous disciplines while at Outreach including human resources and administrative management, fundraising and grant writing, as well as quality assurance and improvement. She is recognized internally for her problem-solving acumen and ability to bring together individuals from varying disciplines to develop programming that brings the greatest benefit to clients and personnel.
Casiano helped develop Outreach’s Human Resources Department, from the basics of how it functions to how it is managed today. Her efforts brought organization and structure to the department while providing pathways of communication for managers and staff. Afterward, she shifted focus to Outreach Training Institute (OTI) for which she had already developed a familiarity through the numerous grants she helped secure over the years. One of the grants – the Department of Health’s retraining grant – helped kickstart the growth of the OTI into what it is today. Casiano is also credited for her leadership in bringing together several departments to implement the agency’s new Electronic Health Records system, and in 2017, she led the effort for Outreach to assume management and sponsorship of the adult community residence and outpatient program situated on the grounds of the Pilgrim Psychiatric Center. Now known as Outreach Recovery Center, oversight of these programs at Pilgrim is also part of Casiano’s scope of responsibility.
Casiano is a partner in Molloy College’s Energeia Partnership, a consortium of leaders who are interested in working toward a better Long Island. She has a Master of Arts in Sociology from St. John’s University.